Just recently we featured an article about the Infinitus Prime tVR and about the fact that they want to position themselves exclusively in the B2B sector. Now, HTC is aiming to fill the same market gap. After having announced that the entire backlog of HTC Vive orders has been cleared up and that new orders can now be fulfilled within 72h around the world, HTC moved forward and announced a new product, or rather service level. The new service is aimed at promoting the HTC Vive for business purposes with possible clients. Using the HTC Vive for business purposes had until now not been covered by HTCs own warranty (seeing how it is supposed to be used solely for personal entertainment), just as there was an order limit of one per customer. For the price of 1200$, clients can buy in bulk and benefit from an extended warranty, an assortment of face cushions, and a dedicated B2B help line. This dedicated help line may prove especially handy for B2B clients, seeing how many consumers are complaining about unresponsive customer support. They can now also opt to purchase an installation service for the VR setup.
We are not entirely sure if the additional price justifies the added value, seeing how the RRP for the consumer Vive is currently at 799$. But enterprise clients will know best if the added security of the business warranty and the dedicated help line is worth the additional 400$ investment to them.